What do you need? What can stay at home? When can you settle in your apartment? Where are the nearest shops and restaurants in Fieberbrunn? We hope to answer most of your questions here. Please contact us for further information.
What is the cancellation policy of All-Suite Fieberbrunn?
The cancellation of your stay booked with flexible rates is possible free of charge within the specified periods:
05.03.2024 – 22.12.2024: up to 14 days before arrival
08.01.2025 - 07.02.2025: up to 14 days before arrival
23.02.2025 - 23.12.2025: up to 14 days before arrival
For bookings within the following periods, a cancellation within the specified deadlines will result in a retention of the deposit of 30 % of the booking price:
22.12.2024 – 07.01.2025: up to 60 days before arrival
08.02.2025 - 22.02.2025: up to 60 days before arrival
After the specified dates we charge 100 % of the total booking price for cancellation. Please note that reservations can only be cancelled in written form.
We recommend you to take a travel cancellation insurance with „Europäische Reiseversicherung“ which you can find here. More information: Information sheet HotelstornoPlus | Info sheet Hotel Cancellation Premium.
When will the apartment be ready?
Your apartment will be ready for you at 3.00 pm on the day of arrival. Please leave your apartment by 10.00 am on the day of departure.
When can I use the sauna and steam room?
In winter sauna and steam room are open daily from 4.00 to 8.00 pm.
Our wellness area is for adults only (16+ years).
Which is included in the service package?
With our service package you are provided with bed linen and towels upon arrival. Furthermore, basic equipment of cleaning materials, toilet paper and kitchen roll is provided in your apartment. You also receive a starter pack including coffee, tea, salt and pepper. Of course, the final cleaning of your apartment is also included in the package.
€ 60,00 for Premium Apartment 1 Bedroom
€ 75,00 for Deluxe Apartment 2 Bedrooms
€ 90,00 for Penthouse Apartment 2 Bedrooms
€ 90,00 for Executive Apartment 3 Bedrooms
€ 105,00 for Penthouse Apartment 3 Bedrooms
€ 105,00 for Penthouse Apartment 4 Bedrooms
What are the terms of payment?
Non-refundable rate:
- Your stay includes accommodation at the best currently available rate.
- Free cancellation is not possible and 100 % of the total amount must be paid at the time of booking.
- We recommend taking out a travel insurance at the time of booking.
Flexible rate:
- With the flexible rate a deposit of 30 % of the booking price is required.
- The rest of the booking price is due 14 days before arrival.
- In case of cancellation within the given cancellation period, the deposit will be fully refunded.
- You are welcome make your payment with the following credit cards: Mastercard, Visa, Diners Club/Discover, American Express, Union Pay, JCB, Maestro and V Pay or by bank transfer.
Our bank data:
All-Suite Resorts - Österreich GmbH, Resort Fieberbrunn
BTV Innsbruck
IBAN: AT75 1640 0001 4016 6073
BIC: BTVAAT22
What amenities do I find in my apartment?
LIGHT-FLOODED LIVING AREA
- combined kitchen and living room with dining table
- parquet floors
- living area with sofa(bed)
- satellite TV
- free WIFI
- balcony or terrace for relaxation
SPACIOUS BED- AND BATHROOMS
- separable beds in the bedrooms
- safe
- modern bathrooms with tub/shower/toilet or shower/toilet
- hair-dryer
- towels and bed linen
FULLY-EQUIPPED KITCHEN
- dishwasher
- refrigerator
- glass-ceramic cooktop
- combination microwave oven
- pots
- tableware
- cutlery
- filter coffee machine
- toaster
Can you arrange an extra cleaning? And can I get fresh towels and bed linen during my stay?
Of course, you can! We can change your bed linen and provide fresh towels and cosy bathrobes. For these services we charge an extra fee:
Changing of towels: € 8,00 per person/change
Changing of bed linen: € 15,00 person/change
Changing of bathrobe: € 12,00 person/change
How much does the cleaning of my apartment during my holidays cost?
The costs for intermediate cleaning on request amount to:
€ 60,00 for Premium Apartment 1 Bedroom
€ 75,00 for Deluxe Apartment 2 Bedrooms
€ 90,00 for Penthouse Apartment 2 Bedrooms
€ 90,00 for Executive Apartment 3 Bedrooms
€ 105,00 for Penthouse Apartment 3 Bedrooms
€ 105,00 for Penthouse Apartment 4 Bedrooms
Are there any extra costs or taxes?
All taxes and fees are included in the apartment price, except the fee for final cleaning and tourism tax. Tourism tax is € 2,80 per person per night (from 15 years).
Can I have an extra bed in my apartment?
We gladly make the sofa in your living room an extra bed.
We charge € 55.00 per person/night. Children under two years of age are accommodated free of charge. We gladly provide a cot for € 50.00 per stay or a high chair for € 30.00 per stay, for your child. Please inform us upon booking about your needs.
Is it allowed to take my pet with me to All-Suite Fieberbrunn?
We also welcome your four-legged friend. But it is required to inform us upon booking. We charge a fee of € 29.00 per day/dog exclusive pet food.
In our apartments with 1 or 2 bedrooms one dog is allowed.
In our apartments with 3 or 4 bedrooms two dogs are allowed.
Where can I park my car, and do you provide an electric charging station?
If you book your stay directly with All-Suite, you can park your car free of charge in the underground car park and use the electric charging station (for a fee). Please bring the charging cable for your e-car.
Where can I eat out in Fieberbrunn?
On the ground floor of All-Suite Fieberbrunn the bakery Brotkultur serves breakfast or delivers a breakfast box to your apartment. Within foot range of your apartment you can visit a variety of restaurants and cafés for little snacks or fine dining. For example, you can savour authentic Tyrolean fare and international classics at the S4 Alm, Enzianhütte, Restaurant Capanna, Dorfcafe, de Gasthof Poststüberl, Pick Nick Ossi, Café Castello, Restaurant Alte Post, Metzgerwirt, Pizza-Pasta Treffpunkt, Gasthaus Auwirt und Pizzeria San Marco.
Where are the nearest shops?
You can pick up fresh bread and fine specialities directly at All-Suite. On the ground floor of the building you will find the bakery Brotkultur and the delicatessen shop Genusskultur. You can do your grocery shopping at the nearby supermarkets Mpreis or Billa, where you also find toiletries and more. At the butchery Horngacher you can buy regionally sourced meat, only 100 metres from your apartment.
Are there any delivery services or take-away restaurants?
A breakfast box can be delivered directly to the door of your apartment and pizza and pasta can be delivered or picked up at the restaurant:
Pizza Pasta Treffpunkt
Delivery service: 04:30 - 09:30 pm
Tel.: 05354/57120
menu
Gasthof Poststüberl
Tuesdays to Sundays: 11:00 am to 11:00 pm
Tel.: +43 5354 52451
menu
Pick Nick Ossi
Tel.: 05354 56065
menu
Can I wash my clothes at the All-Suite Resort?
Yes, the washing machine including detergent and dryer can be used free of charge.